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Customer Support International BPO Executive

salary 25,000 - 30,000 /month
company-logo
job companyHexaware
job location Rabale, Navi Mumbai
job experience1 - 6+ years Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Computer Knowledge
International Calling
Query Resolution

Job Highlights

qualification
Graduate and above
gender
All genders
jobShift
5 days working | Night Shift
star
Job Benefits: Insurance, PF
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PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a International BPO Executive to join our team at Hexaware to handle customer calls, provide exceptional customer support and resolve queries related to international Calling. The role offers an attractive in-hand salary of ₹25,000 - ₹30,000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is Graduate and 1 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Night shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Support International BPO Executive job

  1. What skills and experience do you need for this Customer Support International BPO Executive job?
    Ans : To apply for this Customer Support International BPO Executive job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution along with 1-7 years of experience.
  2. What salary is offered for this Customer Support International BPO Executive job?
    Ans : The salary for this Customer Support International BPO Executive job ranges between ₹25,000-₹30,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support International BPO Executive job follows a Night shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Rabale, Mumbai.
  5. How many vacancies are there for this Customer Support International BPO Executive job?
    Ans : There are 25 vacancies for this Customer Support International BPO Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support International BPO Executive job is open for both male and female candidates.
  7. What does the role of Customer Support International BPO Executive involve?
    Ans : As a Customer Support International BPO Executive, your work will involve skills like Computer Knowledge, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support International BPO Executive position is Rabale, Mumbai.
  9. Who is the right fit for this Customer Support International BPO Executive job?
    Ans : A candidate having skills like Computer Knowledge, International Calling, Query Resolution with 1-7 years of experience is the right fit for this Customer Support International BPO Executive job.
  10. What makes this Customer Support International BPO Executive job a good opportunity?
    Ans : This Customer Support International BPO Executive job is a good opportunity as it offers a salary between ₹25,000-₹30,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Insurance, PF

Skills Required

Computer Knowledge, International Calling, Query Resolution

Shift

Night

Contract Job

No

Salary

₹ 25000 - ₹ 30000

English Proficiency

Yes

Contact Person

Imran

Interview Address

airoli, Ghansoli, Mumbai
Posted 9 hours ago
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