International BPO Executive

20,000 - 25,000 /month

Forge Bridge Manpower Services

Dombivli (East), Mumbai

0 - 2 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: BPO

Languages: Hindi

Graduate and above

All genders

5 days working | Night Shift

Job Description

We are looking for a International BPO Executive to join our team at Nextgen solution. The role offers ₹20,000 ₹25,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this International BPO Executive job

Can freshers or experienced candidates apply for this International BPO Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this International BPO Executive role.
What salary is offered for this International BPO Executive job?
Ans : The salary for this International BPO Executive job ranges between ₹20,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This International BPO Executive job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Dombivli (East), Mumbai.
How many vacancies are there for this International BPO Executive job?
Ans : There are 25 vacancies for this International BPO Executive role.
Is this job open for all genders?
Ans : Yes, this International BPO Executive job is open for both male and female candidates.
What does the role of International BPO Executive involve?
Ans : As a International BPO Executive, your work will involve skills like International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this International BPO Executive position is Dombivli (East), Mumbai.
Who is the right fit for this International BPO Executive job?
Ans : A candidate having skills like International Calling with 0-2 years of experience is the right fit for this International BPO Executive job.
What makes this International BPO Executive job a good opportunity?
Ans : This International BPO Executive job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 25 openings.