International BPO (Voice Process)
Position: Customer Service Executive – International Voice Process
Job Responsibilities:
Handle inbound and outbound customer calls for international clients.
Assist customers with their queries, concerns, and service-related issues.
Provide accurate information and effective solutions to ensure customer satisfaction.
Maintain professional communication and follow company guidelines.
Achieve assigned performance and quality targets.
Job Requirements:
Excellent verbal communication skills in English.
Good listening and problem-solving skills.
Basic computer knowledge.
Customer-oriented attitude with a willingness to learn.
Freshers and experienced candidates can apply.
Work Schedule:
5 days working.
2 rotational weekly offs.
Rotational shifts based on US/UK business requirements.
Candidates should be comfortable working in International Shift