Customer Support Insurance Sales

We are looking for a Insurance Sales to join our team at Fairy Business Services to handle customer calls, provide exceptional customer support and resolve queries related to Loan/ Credit Card. The role offers an attractive in-hand salary of ₹18000 - ₹25000 and opportunities for growth.

Key Responsibilities:

• Handle customer calls professionally and efficiently.

• Address customer queries, resolve concerns and manage complaints.

• Keep records of customer interactions and follow up when required.

• Provide customers with accurate information to help resolve their issues.

• Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the day shift.

📍 Location: Kasarvadavli – Thane

Job Responsibilities:

• Promote and sell banking products to customers.

• Acquire new customers for various banking products.

• Generate leads and achieve sales objectives.

Products Include:

• Savings Account

• Current Account

• Credit Card

• Home Loan

• Loan Against Property (LAP)

• Personal Loan

• Education Loan

• Insurance

• Mutual Funds

🕒 Shift Timing:

• Fixed Shift: 9:30 AM – 6:30 PM

• Working Hours: 8 Hours + 1 Hour Break

📅 Week Off Pattern:

• 2nd & 4th Week: Saturday & Sunday Off (Process Dependent)

• 1st & 3rd Week: Sunday Fixed Off

• Bank Holidays Applicable

• Some Saturdays may be working based on business requirements.

💰 Salary Details:

🔹 Graduate Freshers: ₹18,000 In-Hand

🔹 BPO Experience (1–5 Years): ₹22,000 to ₹28,000 In-Hand

🔹 Banking Sales Experience (1–5 Years): ₹28,000 to ₹30,000 In-Hand

🔹 Insurance Experience (1–5 Years): Up to ₹35,000 In-Hand

🎓 Eligibility Criteria:

✔️ Graduate Freshers Can Apply

✔️ Graduate Experienced Candidates Can Apply

✔️ Good Communication Skills Required

✔️ Banking, Sales, Collections, Insurance & BFSI Experience Preferred

🎂 Age Limit: Up to 32 Years

📍 Transportation Benefits:

• Thane (Kasarvadavli) – Pick & Drop Facility Available from Thane Station, Kalyan Station and Panvel Station.

📝 Interview Process:

1️⃣ HR Round

2️⃣ Team Leader Round

3️⃣ Manager Round

4️⃣ PMAP English Assessment

🕙 Interview Timing:

Monday to Friday | 10:00 AM – 5:00 PM

CALL ON OR WHATS APP.: 8890628049

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.