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Customer Support AR Caller

salary 30,000 - 40,000 /month*
company-logo
job companyTwiite
job location Thane West, Thane
incentive₹2,000 incentives included
job experience1 - 3 years Experience in Customer Support / TeleCaller
25 Openings
Incentives included
full_time Full Time

Skills Required

Domestic Calling
International Calling

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a AR Caller to join our team at Twiite. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹30,000 - ₹40,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 1 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Support AR Caller job

  1. Who is eligible to apply for this Customer Support AR Caller job at Twiite?
    Ans : Candidates should have a 12th Pass and above qualification and skills like Domestic Calling, International Calling for this Customer Support AR Caller job offered by Twiite.
  2. How much can you earn in this position?
    Ans : You can earn between ₹30,000-₹40,000 per month in this Customer Support AR Caller position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support AR Caller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
  5. How many openings are available for this position?
    Ans : There are 25 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support AR Caller job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support AR Caller, you will work on skills like Domestic Calling, International Calling.
  8. Where is this job located?
    Ans : This Customer Support AR Caller job is located in Thane West, Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling, International Calling along with 1-3 years of experience is ideal for this Customer Support AR Caller job.
  10. Why should you apply for this Customer Support AR Caller job?
    Ans : This Customer Support AR Caller job offers a salary between ₹30,000-₹40,000 per month. This is a Full Time opportunity and has 25 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

International Calling, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 30000 - ₹ 40000

English Proficiency

Yes

Contact Person

Umakant Gautam

Interview Address

wagle estate, Thane West, Mumbai
Posted 3 hours ago
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