Insurance Advisor

15,000 - 45,000 /month*

Kotak Mahindra

Kankurgachi, Kolkata

₹15,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

50 Openings

Incentives included

Part Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Life Insurance

12th Pass and above

All genders

09:00 AM - 06:00 PM | 5 days working | Day Shift

Job Description

We are looking for a Insurance Advisor to join our team at Kotak Mahindra. The role offers ₹ 15,000 - ₹ 45,000 and involves managing customer calls, delivering outstanding customer service related to Life Insurance. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Part Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Insurance Advisor job

Can freshers or experienced candidates apply for this Insurance Advisor role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Insurance Advisor role.
What salary is offered for this Insurance Advisor job?
Ans : The salary for this Insurance Advisor job ranges between ₹15,000-₹45,000 per month.
What shift and timings does this job follow?
Ans : This Insurance Advisor job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kankurgachi, Kolkata.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Insurance Advisor job is open for both male and female candidates.
What does the role of Insurance Advisor involve?
Ans : As a Insurance Advisor, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Insurance Advisor job is located in Kankurgachi, Kolkata.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 0-1 years of experience is ideal for this Insurance Advisor job.
Why should you apply for this Insurance Advisor job?
Ans : This Insurance Advisor job offers a salary between ₹15,000-₹45,000 per month. This is a Part Time opportunity and has 50 openings available.