Customer Support Inside Sales Executive

Job Description – Inside Sales Executive ( INDUS SOLAR POWER )

Company Introduction

Founded in 1996, and based in Dombivali, Indus Instruments Private Limited (INDUS) is today a market leader in manufacturing power electronics equipment & renewable energy products. INDUS has earned reputation & trust in the market by offering unique technology solutions, high quality products & unparalleled customer support in business areas of energy conservation & generation.

Job Title - Inside Sales Executive

Department - Sales & Business Development

Location - Dombivili

Job Summary -

We are looking for a dynamic and target-driven Inside Sales Executive to generate and qualify leads, engage potential customers, and support the sales team in driving revenue growth. The ideal candidate should possess excellent communication skills, a customer-focused approach, and an interest in the solar energy industry.

Key Responsibilities -

Generate leads through calls, emails, social media, and online inquiries.

Contact potential customers and explain the company's solar products and services.

Understand customer requirements and qualify leads.

Schedule meetings/site visits for the field sales team.

Maintain customer information and sales activities in the CRM system.

Follow up with prospects until closure.

Achieve monthly lead generation and sales targets.

Handle customer queries professionally and provide product information.

Coordinate with the sales, design, and operations teams for smooth customer onboarding.

Prepare daily, weekly, and monthly sales reports.

Required Qualifications -

Graduate in any discipline (MBA in Marketing is preferred).

1–3 years of experience in inside sales, telecalling, telesales, or customer relationship management.

Experience in the solar, electrical, renewable energy, or engineering industry will be an advantage.

Required Skills -

Excellent communication skills in English, Hindi, and the local language.

Strong negotiation and persuasion skills.

Good knowledge of MS Office and CRM software.

Ability to work under pressure and achieve sales targets.

Positive attitude, self-motivated, and customer-oriented.

Key Performance Indicators (KPIs) -

Number of leads generated.

Customer follow-up conversion rate.

Monthly sales target achievement.

Appointment booking ratio.

Customer satisfaction score.

Salary -

As per company standards + Attractive Incentives + Performance Bonus.

Benefits

Incentive-based earnings

Career growth opportunities

Training on solar products and sales techniques

Friendly and professional work environment

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.