Hindi Telecaller

15,000 - 20,000 /month

Flp Rozy Mishra

IIT Guwahati, Guwahati

0 - 6 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: B2B Sales

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Internet Connection, PAN Card, Aadhar Card

Job Description

We are looking for a Hindi Telecaller to join our team at Flp Rozy Mishra. The role offers ₹ 15,000 - ₹ 20,000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Hindi Telecaller job

Can freshers or experienced candidates apply for this Hindi Telecaller role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Hindi Telecaller role.
What salary is offered for this Hindi Telecaller job?
Ans : The salary for this Hindi Telecaller job ranges between ₹15,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Hindi Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in IIT Guwahati, Guwahati.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Hindi Telecaller job is open for both male and female candidates.
What does the role of Hindi Telecaller involve?
Ans : As a Hindi Telecaller, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Hindi Telecaller job is located in IIT Guwahati, Guwahati.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along with 0-1 years of experience is ideal for this Hindi Telecaller job.
Why should you apply for this Hindi Telecaller job?
Ans : This Hindi Telecaller job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 10 openings available.