Tele calling

14,000 - 23,000 /month

Axom City Job

Chandmari, Guwahati

0 - 6 months Experience in Customer Support / TeleCaller

99 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Hindi

All Education levels

All genders

6 days working | Day Shift

Job Benefits: Meal, PF

Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Tele calling to join our team at Staff Solutions. The role offers ₹14000 - ₹23000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Tele calling job

Can freshers or experienced candidates apply for this Tele calling role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Tele calling role.
How much can you earn in this position?
Ans : You can earn between ₹14,000-₹23,000 per month in this Tele calling position.
What shift and timings does this job follow?
Ans : This Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Chandmari, Guwahati.
How many openings are available for this position?
Ans : There are 99 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Tele calling job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Tele calling, you will work on skills like Computer Knowledge.
Where is this job located?
Ans : This Tele calling job is located in Chandmari, Guwahati.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 0-1 years of experience is ideal for this Tele calling job.
Why should you apply for this Tele calling job?
Ans : This Tele calling job offers a salary between ₹14,000-₹23,000 per month. This is a Full Time opportunity and has 99 openings available.