Field Support Engineer

Job Title: Electrical Site Engineer – Govt. Turnkey Projects

Company: Royal Power Turnkey Implements Private Limited
Salary: ₹18,000 – ₹25,000 per month
Experience: 2 – 5 Years
Qualification: Diploma in Electrical Engineering
Work Schedule: 6 Days Working | Day Shift

Job Overview:

We are seeking a skilled and proactive Electrical Site Engineer to manage and execute government turnkey electrical projects. The candidate will be responsible for on-site project supervision, coordination with stakeholders, ensuring quality and safety compliance, and providing excellent customer support throughout the project lifecycle.

Key Responsibilities:

• Supervise and execute electrical works at project sites for government turnkey projects

• Ensure project completion within defined timelines, quality standards, and budget

• Coordinate with clients, contractors, and internal teams for smooth project execution

• Read and interpret electrical drawings, layouts, and specifications

• Monitor site activities, material usage, and workforce productivity

• Ensure compliance with safety standards and government regulations

• Handle customer calls professionally and resolve queries efficiently

• Address customer complaints with a solution-oriented approach

• Maintain accurate records of site progress, customer interactions, and reports

• Provide timely updates and technical support to clients

• Escalate complex technical or customer issues to senior management when required

• Achieve performance targets related to project milestones and customer satisfaction

Required Skills:

• Strong knowledge of electrical systems, installation, and maintenance

• Experience in handling government or turnkey projects (preferred)

• Good communication and customer handling skills

• Problem-solving and decision-making ability

• Basic computer knowledge (MS Office, reporting tools)

• Ability to work independently and in a team

Additional Requirements:

• Willingness to travel to project sites as required

• Ability to work under pressure and meet deadlines

• Flexible and adaptable to dynamic work environments

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.