Customer Service Representative

28,000 - 30,000 /month

Staffision Staffing Solutions Private Limited

Pimpri Chinchwad, Pune

0 - 2 years Experience in Customer Support / TeleCaller

Replies in 24hrs

25 Openings

Full Time

Job Highlights

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Customer Service Representative to join our team at Staffision Staffing Solutions Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Bank. The role offers ₹28000 - ₹30000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Service Representative job

Can freshers or experienced candidates apply for this Customer Service Representative role?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Customer Service Representative role.
How much can you earn in this position?
Ans : You can earn between ₹28,000-₹30,000 per month in this Customer Service Representative position.
What shift and timings does this job follow?
Ans : This Customer Service Representative job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Pimpri Chinchwad, Pune.
How many vacancies are there for this Customer Service Representative job?
Ans : There are 25 vacancies for this Customer Service Representative role.
Is this job open for all genders?
Ans : Yes, this Customer Service Representative job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Service Representative position is Pimpri Chinchwad, Pune.
What makes this Customer Service Representative job a good opportunity?
Ans : This Customer Service Representative job is a good opportunity as it offers a salary between ₹28,000-₹30,000 per month. This is a Full Time job and has 25 openings.