Call Centre BPO Executive

19,000 - 35,000 /month

Chembuild Pharma Private Limited

Pimpri, Pune

6 - 72 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Industry Type: B2B Sales

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Job Description

We are looking for a Call Centre BPO Executive to join our team at Chembuild Pharma Private Limited. The role offers ₹19000 - ₹35000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6 years of experience.

More about this Call Centre BPO Executive job

Who is eligible to apply for this Call Centre BPO Executive job at Chembuild Pharma Private Limited?
Ans : Candidates should have a Graduate and above qualification for this Call Centre BPO Executive job offered by Chembuild Pharma Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹19,000-₹35,000 per month in this Call Centre BPO Executive position.
What shift and timings does this job follow?
Ans : This Call Centre BPO Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Pimpri, Pune.
How many vacancies are there for this Call Centre BPO Executive job?
Ans : There are 10 vacancies for this Call Centre BPO Executive role.
Is this job open for all genders?
Ans : Yes, this Call Centre BPO Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Call Centre BPO Executive position is Pimpri, Pune.
What makes this Call Centre BPO Executive job a good opportunity?
Ans : This Call Centre BPO Executive job is a good opportunity as it offers a salary between ₹19,000-₹35,000 per month. This is a Full Time job and has 10 openings.