Field Support Engineer

14,000 - 16,000 /month

Bhorer Alo Cable And Broadband Private Limited

Field job

Tollygunge, Kolkata

5 - 6+ years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Telecom / ISP

Languages: Bengali

Diploma and above

Males Only

6 days working | Rotational Shift

Job Benefits: Medical Benefits

Bike, Laptop/Desktop

Job Description

We are looking for a Field Support Engineer to join our team at Bhorer Alo Cable And Broadband Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Telecom / ISP. The role offers an attractive in-hand salary of ₹ 14,000 - ₹ 16,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Diploma and 5 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift. candidates should be experienced and should have bike. should have knowledge on hardware and networking.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 5 - 6+ years Experience.

More about this Field Support Engineer job

Who is eligible to apply for this Field Support Engineer job at Bhorer Alo Cable And Broadband Private Limited?
Ans : Candidates should have a Diploma and above qualification and skills like Computer Knowledge for this Field Support Engineer job offered by Bhorer Alo Cable And Broadband Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹14,000-₹16,000 per month in this Field Support Engineer position.
What shift and timings does this job follow?
Ans : This Field Support Engineer job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Tollygunge, Kolkata.
How many vacancies are there for this Field Support Engineer job?
Ans : There are 5 vacancies for this Field Support Engineer role.
Which candidates are eligible to apply?
Ans : Candidates with a Diploma and above qualification and 5-7 years of experience are eligible to apply for this Field Support Engineer role. Only male candidates are eligible.
What work will you do in this role?
Ans : As a Field Support Engineer, you will work on skills like Computer Knowledge.
What is the job location for this position?
Ans : The job location for this Field Support Engineer position is Tollygunge, Kolkata.
Who is the right fit for this Field Support Engineer job?
Ans : A candidate having skills like Computer Knowledge with 5-7 years of experience is the right fit for this Field Support Engineer job.
What makes this Field Support Engineer job a good opportunity?
Ans : This Field Support Engineer job is a good opportunity as it offers a salary between ₹14,000-₹16,000 per month. This is a Full Time job and has 5 openings.