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Customer Support Field Supervisor

salary 12,850 - 26,880 /month
company-logo
job companyGautam Traders
job location Field job
job location Madanryting, Shillong
job experienceFreshers in Customer Support / TeleCaller
10 Openings
full_time Full Time
contract Contract

Skills Required

Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
All Education levels
gender
Males Only
jobShift
6 days working | Rotational Shift
star
Job Benefits: Cab, PF, Medical Benefits

Job Description

We are looking for a Field Supervisor to join our team at Gautam Traders to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹ 12,850 - ₹ 26,880 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Field Supervisor job

  1. Can freshers or experienced candidates apply for this Customer Support Field Supervisor role?
    Ans : Candidates who have All Education levels can apply for this Customer Support Field Supervisor role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Field Supervisor job ranges between ₹12,500-₹26,500 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Field Supervisor job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Madanryting, Shillong.
  5. How many vacancies are there for this Customer Support Field Supervisor job?
    Ans : There are 10 vacancies for this Customer Support Field Supervisor role.
  6. Which candidates are eligible to apply?
    Ans : Candidates from all education levels are eligible to apply for this Customer Support Field Supervisor job. No prior experience is required.
  7. What are the key responsibilities of this Customer Support Field Supervisor job?
    Ans : As a Customer Support Field Supervisor, key responsibilities include skills like Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Field Supervisor position is Madanryting, Shillong.
  9. Who is the right fit for this Customer Support Field Supervisor job?
    Ans : A candidate having skills like Query Resolution, Non-voice/Chat Process is the right fit for this Customer Support Field Supervisor job.
  10. What makes this Customer Support Field Supervisor job a good opportunity?
    Ans : This Customer Support Field Supervisor job is a good opportunity as it offers a salary between ₹12,500-₹26,500 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Cab, PF, Medical Benefits

Skills Required

Query Resolution, Non-voice/Chat Process

Shift

Rotational

Contract Job

Yes

Salary

₹ 12850 - ₹ 26880

Contact Person

Nitin
Posted a day ago
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