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Customer Support Field Executive

salary 14,850 - 26,850 /month
company-logo
job companyGautam Traders
job location Field job
job location Langkyrding, Shillong
job experienceFreshers in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
All Education levels
gender
Males Only
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift
star
Job Benefits: PF, Medical Benefits
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Job Description

We are looking for a Field Executive to join our team at Gautam Traders to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹ 14,850 - ₹ 26,850 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Field Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Field Executive role?
    Ans : Candidates who have All Education levels can apply for this Customer Support Field Executive role.
  2. What salary is offered for this Customer Support Field Executive job?
    Ans : The salary for this Customer Support Field Executive job ranges between ₹14,500-₹26,500 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Field Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Langkyrding, Shillong.
  5. How many vacancies are there for this Customer Support Field Executive job?
    Ans : There are 10 vacancies for this Customer Support Field Executive role.
  6. Which candidates are eligible to apply?
    Ans : Candidates from all education levels are eligible to apply for this Customer Support Field Executive job. No prior experience is required.
  7. What does the role of Customer Support Field Executive involve?
    Ans : As a Customer Support Field Executive, your work will involve skills like Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Field Executive position is Langkyrding, Shillong.
  9. Who is the right fit for this Customer Support Field Executive job?
    Ans : A candidate having skills like Query Resolution, Non-voice/Chat Process is the right fit for this Customer Support Field Executive job.
  10. What makes this Customer Support Field Executive job a good opportunity?
    Ans : This Customer Support Field Executive job is a good opportunity as it offers a salary between ₹14,500-₹26,500 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Medical Benefits

Skills Required

Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 14850 - ₹ 26850

Contact Person

Nitin
Posted 8 days ago

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Job Hai > Jobs in Shillong > Customer Support / TeleCaller Jobs in Shillong > Field Executive