Field Executive

8,000 - 9,000 /month

Shefa Exports

Dalhousie, Kolkata

0 - 1 years Experience in Customer Support / TeleCaller

Replies in 24hrs

10 Openings

Full Time

Job Highlights

Industry Type: Logistics

Languages: Bengali

Graduate and above

All genders

Day Shift

Job Description

We are looking for a Office Executive to join our team at Shefa Exports. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to [**industry_label**]. The role offers ₹8000 - ₹9000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient mannerAddress customer queries, concerns, and complaints with a problem-solving approachMaintain accurate records of customer interactions and follow-upsProvide timely and relevant information to customers to resolve their issuesWork collaboratively with other teams to escalate and resolve complex issuesMeet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass to Graduate and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 2nd and 4th Saturday off week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Field Executive job

What is the eligibility criteria to apply for this Field Executive job?
Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹8000 - ₹9000 per month that depends on your interview. It's a Full Time job in Kolkata.
Are there any charges applicable while applying or joining this Field Executive job?
Ans: No, there is no fee applicable for applying this Field Executive job and during the employment with the company, i.e., Shefa Exports.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Field Executive role?
Ans: There is an immediate opening of 10 Field Executive at Shefa Exports
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Field Executive job?
Ans: This Field Executive job has Day Shift.