Field Executive

8,000 - 9,000 /month

Shefa Exports

Dalhousie, Kolkata

0 - 1 years Experience in Customer Support / TeleCaller

Replies in 24hrs

10 Openings

Full Time

Job Highlights

Industry Type: Logistics

Languages: Bengali

Graduate and above

All genders

Day Shift

Job Description

We are looking for a Office Executive to join our team at Shefa Exports. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to [**industry_label**]. The role offers ₹8000 - ₹9000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient mannerAddress customer queries, concerns, and complaints with a problem-solving approachMaintain accurate records of customer interactions and follow-upsProvide timely and relevant information to customers to resolve their issuesWork collaboratively with other teams to escalate and resolve complex issuesMeet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass to Graduate and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 2nd and 4th Saturday off week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Field Executive job

Can freshers or experienced candidates apply for this Field Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Field Executive role.
What is the salary and job type for this role?
Ans : The salary for this Field Executive job ranges between ₹8,000-₹9,000 per month. This is a Full Time job.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Dalhousie, Kolkata.
How many vacancies are there for this Field Executive job?
Ans : There are 10 vacancies for this Field Executive role.
Is this job open for all genders?
Ans : Yes, this Field Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Field Executive position is Dalhousie, Kolkata.
What makes this Field Executive job a good opportunity?
Ans : This Field Executive job is a good opportunity as it offers a salary between ₹8,000-₹9,000 per month. This is a Full Time job and has 10 openings.