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Customer Support Field Executive

salary 25,000 - 32,350 /month
company-logo
job companyKirti Enterprises
job location Field job
job location Sector 19 Ulwe, Navi Mumbai
job experience0 - 6 months Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Job Highlights

sales
Industry Type: FMCG
qualification
All Education levels
gender
Males Only
jobShift
6 days working | Day Shift
star
Bike, PAN Card, Aadhar Card, Bank Account
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Job Description

We are looking for a Field Executive to join our team at Kirti Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to FMCG. The role offers ₹25,000 - ₹32,350 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Field Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Field Executive role?
    Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support Field Executive role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹25,000-₹32,000 per month in this Customer Support Field Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Field Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 19 Ulwe, Mumbai.
  5. How many vacancies are there for this Customer Support Field Executive job?
    Ans : There are 25 vacancies for this Customer Support Field Executive role.
  6. Which candidates are eligible to apply?
    Ans : Candidates from all education levels with 0-1 years of experience are eligible to apply for this Customer Support Field Executive role. Only male candidates are eligible.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Field Executive position is Sector 19 Ulwe, Mumbai.
  8. What makes this Customer Support Field Executive job a good opportunity?
    Ans : This Customer Support Field Executive job is a good opportunity as it offers a salary between ₹25,000-₹32,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 25000 - ₹ 32350

Contact Person

Prafulla Sirsat

Interview Address

Neel Dhara Society Opposite Baman Dongri railway station sector 19. Ulwe Navi Mumbai, Sector 19 Ulwe, Mumbai
Posted a day ago

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Job Hai > Jobs in Navi Mumbai > Customer Support / TeleCaller Jobs in Navi Mumbai > Field Executive