Field Executive

17,000 - 29,000 /month*

Iwi Services

Field job

Basti Bawa Khel, Jalandhar

₹6,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

2 Openings

Incentives included

Full Time

Job Highlights

Industry Type: FMCG

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Field Executive to join our team at Iwi Services. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to FMCG. The role offers ₹17,000 - ₹29,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Field Executive job

Can freshers or experienced candidates apply for this Field Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Field Executive role.
How much can you earn in this position?
Ans : You can earn between ₹17,000-₹29,000 per month in this Field Executive position.
What shift and timings does this job follow?
Ans : This Field Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Basti Bawa Khel, Jalandhar.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Field Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Field Executive job is located in Basti Bawa Khel, Jalandhar.
Why should you apply for this Field Executive job?
Ans : This Field Executive job offers a salary between ₹17,000-₹29,000 per month. This is a Full Time opportunity and has 2 openings available.