Customer Care Service

18,000 - 18,000 /month

Freshways Dairy Private Limited

Jawahar Nagar, Jalandhar

0 - 2 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Customer Care Service to join our team at Freshways Dairy Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹ 18,000 - ₹ 18,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Service job

Can freshers or experienced candidates apply for this Customer Care Service role?
Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Customer Care Service role.
How much can you earn in this position?
Ans : The salary is ₹18,000 per month for this Full Time role.
What shift and timings does this job follow?
Ans : This Customer Care Service job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Jawahar Nagar, Jalandhar.
How many vacancies are there for this Customer Care Service job?
Ans : There are 2 vacancies for this Customer Care Service role.
Is this job open for all genders?
Ans : Yes, this Customer Care Service job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Service, you will work on skills like International Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Care Service position is Jawahar Nagar, Jalandhar.
Who is the right fit for this Customer Care Service job?
Ans : A candidate having skills like International Calling, Query Resolution with 0-2 years of experience is the right fit for this Customer Care Service job.
What makes this Customer Care Service job a good opportunity?
Ans : This Customer Care Service job is a good opportunity as it offers a salary of ₹18,000 per month. This is a Full Time job and has 2 opening.