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Customer Support Field Executive

salary 18,000 - 20,000 /month
company-logo
job companyGrid 2 Chip Private Limited
job location Field job
job location HAL Layout, Bangalore
job experienceFreshers in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Query Resolution

Job Highlights

sales
Industry Type: Automobile
sales
Languages: Telugu, Kannada
qualification
10th Pass and above
gender
Males Only
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits

Job Description

We are looking for a Field Executive to join our team at null. The role offers ₹ 18,000 - ₹ 20,000 and involves managing customer calls, delivering outstanding customer service related to Automobile. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is ITI and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Field Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Field Executive role?
    Ans : Candidates who have a 10th Pass and above qualification can apply for this Customer Support Field Executive role.
  2. What salary is offered for this Customer Support Field Executive job?
    Ans : The salary for this Customer Support Field Executive job ranges between ₹18,000-₹20,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Field Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in HAL Layout, Bangalore.
  5. How many vacancies are there for this Customer Support Field Executive job?
    Ans : There are 2 vacancies for this Customer Support Field Executive role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 10th Pass and above qualification are eligible to apply for this Customer Support Field Executive job. No prior experience is required.
  7. What does the role of Customer Support Field Executive involve?
    Ans : As a Customer Support Field Executive, your work will involve skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Field Executive position is HAL Layout, Bangalore.
  9. Who is the right fit for this Customer Support Field Executive job?
    Ans : A candidate having skills like Computer Knowledge, Query Resolution is the right fit for this Customer Support Field Executive job.
  10. What makes this Customer Support Field Executive job a good opportunity?
    Ans : This Customer Support Field Executive job is a good opportunity as it offers a salary between ₹18,000-₹20,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Skills Required

Query Resolution, Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 20000

Regional Languages

Kannada, Telugu

Contact Person

Rajmohan
Posted 19 hours ago
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