Field Collection Executive

15,000 - 25,000 /month

Zoya Enterprises

Field job

Mulund (West), Mumbai

2 - 5 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Industry Type: Banking

All Education levels

Males Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Field Collection Executive to join our team at Zoya Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹ 15,000 - ₹ 25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 2 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Field Collection Executive job

What are the eligibility criteria for this Field Collection Executive job?
Ans : Candidates should have All Education levels with 2-5 years of experience for this Field Collection Executive job offered by Zoya Enterprises in Mulund (West), Mumbai.
What salary is offered for this Field Collection Executive job?
Ans : The salary for this Field Collection Executive job ranges between ₹15,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Field Collection Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mulund (West), Mumbai.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 2-5 years of experience can apply for this Field Collection Executive job. Only male candidates can apply.
Where is this job located?
Ans : This Field Collection Executive job is located in Mulund (West), Mumbai.
Why should you apply for this Field Collection Executive job?
Ans : This Field Collection Executive job offers a salary between ₹15,000-₹25,000 per month. This is a Full Time opportunity and has 10 openings available.