Customer Support Field Collection Executive

10,000 - 18,000 /month

Panjala Mahesh Fintech Private Limited

Kukatpally, Hyderabad

6 - 24 months Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

Industry Type: Loan/ Credit Card

12th Pass and above

Males Only

6 days working | Day Shift

Job Description

We are looking for a Field Collection Executive to join our team at Panjala Mahesh Fintech Private Limited. The role offers ₹10,000 - ₹18,000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support Field Collection Executive job

What are the eligibility criteria for this Customer Support Field Collection Executive job?
Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience for this Customer Support Field Collection Executive job offered by Panjala Mahesh Fintech Private Limited in Kukatpally, Hyderabad.
What salary is offered for this Customer Support Field Collection Executive job?
Ans : The salary for this Customer Support Field Collection Executive job ranges between ₹10,000-₹18,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Field Collection Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kukatpally, Hyderabad.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 1-2 years of experience can apply for this Customer Support Field Collection Executive job. Only male candidates can apply.
Where is this job located?
Ans : This Customer Support Field Collection Executive job is located in Kukatpally, Hyderabad.
Why should you apply for this Customer Support Field Collection Executive job?
Ans : This Customer Support Field Collection Executive job offers a salary between ₹10,000-₹18,000 per month. This is a Full Time opportunity and has 1 openings available.