Customer Support Executive

20,000 - 23,000 /month

Abhibus

Work from home

6 - 36 months Experience in Customer Support / TeleCaller

20 Openings

Work From Home

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: BPO

Languages: Hindi, Telugu

Graduate and above

All genders

6 days working | Rotational Shift

Job Benefits: Insurance, PF

Job Description

Customer Support Executive – Voice Process

Location: Bangalore

Job Summary

We are hiring Customer Support Executives (Voice Process) who are passionate about delivering excellent customer service. Candidates should be fluent in English & Hindi or English & Telugu and be comfortable working in a 24x7 rotational shift environment.

Key Responsibilities

Handle customer queries and provide support through inbound and outbound voice calls.
Resolve customer complaints in a timely and professional manner.
Provide accurate information regarding products, services, policies, and procedures.
Maintain and update customer records in the system.
Escalate complex issues to the concerned team whenever required.
Follow up with customers to ensure complete resolution and customer satisfaction.
Meet individual and team performance metrics, including quality, productivity, and customer satisfaction.
Collaborate with internal teams to deliver a seamless customer experience.

Eligibility Criteria

Qualification: Any Bachelor's Degree (Mandatory).
Experience: Freshers to 1 year of experience in Customer Support / Customer Service / Voice Process / BPO.
Language Requirement (Mandatory):
- English & Hindi OR
- English & Telugu
Excellent verbal communication and customer handling skills.
Basic computer knowledge.

Salary & Benefits

In-hand Salary: Up to ₹23,000 per month (based on experience and interview performance).
Attractive incentives (if applicable).

Work Details

Role: Customer Support Executive – Voice Process
Shift: 24x7 Rotational Shifts
Working Days: 6 Days a Week
Week Off: Rotational

Skills Required

Excellent communication skills.
Strong customer service orientation.
Good problem-solving and interpersonal skills.
Ability to multitask and work under pressure.
Team player with a positive attitude.

Interested candidates who are fluent in English & Hindi or English & Telugu are encouraged to apply.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Support Executive job

What qualifications and experience are required for this Customer Support Executive position?
Ans : Candidates should have a Graduate and above qualification with 1-3 years of experience and skills like Domestic Calling.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹20,000-₹23,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 20 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Nampally, Hyderabad.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Domestic Calling with 1-3 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹20,000-₹23,000 per month. This is a Full Time job and has 20 openings.