Customer Support Executive

14,000 - 21,000 /month

Dhal Information System Private Limited

Kukatpally, Hyderabad

6 - 12 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Rotational Shift

Job Benefits: PF

Job Description

Call Centre Executive

Location: Hyderabad (Work from Office)

Eligibility Criteria:

· Graduate or Undergraduate candidates are eligible.

· Fresher’s can apply.

· 6 months to 1 year of experience in customer service, customer support, or voice process is preferred.

· Candidates must possess valid educational and employment documents (if experienced).

· Immediate joiners are preferred.

Language Requirements:

· Fluent Tamil communication skills (Mandatory)
· Fluent Hindi communication skills (Mandatory)
Basic to Good English communication skills

Key Responsibilities:

· Handle customer queries through inbound and outbound calls.

· Provide accurate information and timely resolution to customer concerns.

· Maintain a professional and customer-focused approach during interactions.

· Escalate unresolved issues to the relevant team when necessary.

· Maintain records of customer interactions and follow-up activities.

· Adhere to quality standards and customer service guidelines.

Work Schedule:

· 6 Days Working

· 1 Rotational Week-Off

· 8 Working Hours + 1 Hour Break

Benefits :

Provident Fund (PF)

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Executive job

Who is eligible to apply for this Customer Support Executive job at Dhal Information System Private Limited?
Ans : Candidates should have a Graduate and above qualification and skills like Domestic Calling for this Customer Support Executive job offered by Dhal Information System Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹14,000-₹21,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kukatpally, Hyderabad.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 10 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Domestic Calling.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Kukatpally, Hyderabad.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Domestic Calling with 1-1 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹14,000-₹21,000 per month. This is a Full Time job and has 10 openings.