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Escalation Specialist

salary 30,000 - 45,000 /month
company-logo
job companyDezire Hr Services
job location HSR Layout, Bangalore
job experience2 - 6 years Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Query Resolution
Non-voice/Chat Process

Job Highlights

qualification
Graduate and above
gender
All genders
jobShift
5 days working | Day Shift
star
Job Benefits: PF

Job Description

Role: Senior Customer Support/ Escalation Specialist
Industry: Fintech & Company
Salary: ₹30,000 - ₹40,000
Work mode: 6 days working, work from office
Location: HSR Layout or Hoodi or Koramangala, Bangalore

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

    Interested candidates please share your cv/resume to HR Lokesh- 9164244477 for more details

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6 years of experience.

More about this Escalation Specialist job

  1. What are the eligibility criteria for this Escalation Specialist job?
    Ans : Candidates should have a Graduate and above qualification with 2-6 years of experience and skills like Query Resolution, Non-voice/Chat Process for this Escalation Specialist job offered by Dezire Hr Services in HSR Layout, Bangalore.
  2. What salary is offered for this Escalation Specialist job?
    Ans : The salary for this Escalation Specialist job ranges between ₹30,000-₹45,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Escalation Specialist job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in HSR Layout, Bangalore.
  5. How many vacancies are there for this Escalation Specialist job?
    Ans : There are 25 vacancies for this Escalation Specialist role.
  6. Is this job open for all genders?
    Ans : Yes, this Escalation Specialist job is open for both male and female candidates.
  7. What does the role of Escalation Specialist involve?
    Ans : As a Escalation Specialist, your work will involve skills like Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Escalation Specialist position is HSR Layout, Bangalore.
  9. Who is the right fit for this Escalation Specialist job?
    Ans : A candidate having skills like Query Resolution, Non-voice/Chat Process with 2-6 years of experience is the right fit for this Escalation Specialist job.
  10. What makes this Escalation Specialist job a good opportunity?
    Ans : This Escalation Specialist job is a good opportunity as it offers a salary between ₹30,000-₹45,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Medical Benefits, PF, Insurance

Skills Required

Computer Knowledge, Query Resolution, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 30000 - ₹ 40000

Contact Person

HR Team

Interview Address

HSR Layout, HSR Layout, Bangalore
Posted 7 hours ago
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