A Naukri Group company
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A Naukri Group companyLoginHire Local Staff
45,000 - 47,500 /month
Talvato Talents
Koramangala, Bangalore
2 - 3 years Experience in Customer Support / TeleCaller
Full Time
We are looking for a MIS Executive to join For our client at GO DIGIT. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Health/ Term Insurance. The role offers ₹45,000 - ₹47,500 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.
LOOKING ONLY FOR SERIOUS CANDIDATE AS THERE IS ONLY ONE POSITION LEFT FOR NOW
PLS SERIOUS EXPERIENCE CANDIDATE APPLY FOR THIS JOB
NO FRESHER
Job Requiremrates
The minimum qualification for this role is 12th Pass and 2 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
