We are looking for a Email Process Executive to join our team at Webpanna Innovations Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹15000 - ₹26000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Flexible shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.
More about this Email Process Executive job
What is the eligibility criteria to apply for this Email Process Executive job?
Ans: The candidate should be All Education levels and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹26000 per month that depends on your interview. It's a Full Time job in Noida.
How many working days are there for this Email Process Executive job?
Ans: This Email Process Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Email Process Executive job?
Ans: No, there is no fee applicable for applying this Email Process Executive job and during the employment with the company, i.e., Webpanna Innovations Private Limited.
Is it a work from home job?
Ans: Yes, it’s a work from home job and can be done online.
How many openings are there for this Email Process Executive role?
Ans: There is an immediate opening of 1 Email Process Executive at Webpanna Innovations Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Email Process Executive job?
Ans: This Email Process Executive job has Flexible Shift.
Read More
Other Details
Incentives
No
No. Of Working Days
5
Shift
Flexible
Contract Job
No
Salary
₹ 15000 - ₹ 26000
English Proficiency
No
Contact Person
Gorav Asija
Interview Address
197-D-1, 1st Floor, Savitri Nagar
Posted 10+ days ago
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