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Email Chat Support Executive

salary 20,000 - 25,000 /month
company-logo
job companyVarunya Hospitality Private Limited
job location Wagle Estate, Thane
job experience6 - 24 months Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Skills Required

Non-voice/Chat Process

Job Highlights

sales
Industry Type: Software & IT Services
qualification
12th Pass and above
gender
Females Only
jobShift
5 days working | Day Shift
star
Job Benefits: Meal, Insurance, PF, Medical Benefits

Job Description

  • Handle inbound and outbound customer calls professionally.

  • Respond to customer queries via live chat and email.

  • Resolve customer issues accurately and within defined service levels.

  • Document customer interactions in the CRM system.

  • Escalate complex issues to the appropriate team when necessary.

  • Meet quality, productivity, and customer satisfaction targets.

  • Follow company policies, processes, and data security guidelines.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Email Chat Support Executive job

  1. What are the eligibility criteria for this Email Chat Support Executive job?
    Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience and skills like Non-voice/Chat Process for this Email Chat Support Executive job offered by Varunya Hospitality Private Limited in Wagle Estate, Mumbai.
  2. What salary is offered for this Email Chat Support Executive job?
    Ans : The salary for this Email Chat Support Executive job ranges between ₹20,000-₹25,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Email Chat Support Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Wagle Estate, Mumbai.
  5. How many openings are available for this position?
    Ans : There are 5 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 12th Pass and above qualification with 1-2 years of experience can apply for this Email Chat Support Executive job. Only female candidates can apply.
  7. What does the role of Email Chat Support Executive involve?
    Ans : As a Email Chat Support Executive, your work will involve skills like Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Email Chat Support Executive job is located in Wagle Estate, Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Non-voice/Chat Process along with 1-2 years of experience is ideal for this Email Chat Support Executive job.
  10. Why should you apply for this Email Chat Support Executive job?
    Ans : This Email Chat Support Executive job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 5 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Meal, Insurance, PF, Medical Benefits

Skills Required

Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 25000

Contact Person

Aakansha M

Interview Address

Dosti pinnacle Wagle estate , Thane, Thane West, Mumbai
Posted 2 days ago
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