As a Chat Support Associate, you will be the digital voice of our brand. You’ll handle real-time inquiries through our web and mobile platforms, ensuring every customer leaves the conversation feeling heard and helped.​Key Responsibilities
Multitasking: Simultaneously manage 3–4 concurrent chat sessions without losing track of individual customer needs.
​Brand Voice: Provide professional, clear, and empathetic responses using the company’s specific tone and style guide.
​Documentation: Accurately log interaction details in the CRM (Customer Relationship Management) system to ensure seamless follow-up.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.
More about this Email & Chat Support Executive job
What skills and experience do you need for this Email & Chat Support Executive job?
Ans : To apply for this Email & Chat Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling along with 0-1 years of experience.
What salary is offered for this Email & Chat Support Executive job?
Ans : The salary for this Email & Chat Support Executive job ranges between ₹18,000-₹32,000 per month.
What shift and timings does this job follow?
Ans : This Email & Chat Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Dighe, Mumbai.
How many openings are available for this position?
Ans : There are 35 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Email & Chat Support Executive job. Only male candidates can apply.
What does the role of Email & Chat Support Executive involve?
Ans : As a Email & Chat Support Executive, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Email & Chat Support Executive job is located in Dighe, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling along with 0-1 years of experience is ideal for this Email & Chat Support Executive job.
Why should you apply for this Email & Chat Support Executive job?
Ans : This Email & Chat Support Executive job offers a salary between ₹18,000-₹32,000 per month. This is a Full Time opportunity and has 35 openings available.
Candidates can call HR for more info.
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Other Details
Incentives
No
No. Of Working Days
5
Benefits
Cab, PF, Medical Benefits
Skills Required
Computer Knowledge, Domestic Calling, International Calling
Shift
Rotational
Salary
₹ 18000 - ₹ 32000
English Proficiency
Yes
Contact Person
Gaurav
Interview Address
19th Floor, Building 9, Mind Space,Navi Mumbai, Airoli, Thane, 400708