Email & Chat Support Executive

20,000 - 30,000 /month

Bank Zone

Roopena Agrahara, Bangalore

6 - 24 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: BPO

Languages: Hindi, Kannada

12th Pass and above

All genders

6 days working | Day Shift

Job Description

Job Title: Restaurant Coordination ExecutiveJob Location: Bellandur, BengaluruJob SummaryWe are looking for a proactive and detail-oriented Restaurant Coordination Executive to manage communication with restaurant point-of-contacts (POCs) and coordinate with the Field Operations (FOS) team to ensure smooth and timely order fulfillment. This role requires strong communication skills, flexibility with shifts, and the ability to work in a fast-paced operations environment.Key ResponsibilitiesCoordinate with restaurant POCs for order confirmation, updates, and issue resolutionLiaise with the Field Operations (FOS) team to ensure timely order fulfillmentMonitor ongoing orders and proactively address delays or operational challengesMaintain clear and accurate communication between internal teams and restaurant partnersEnsure adherence to service quality and operational standardsUpdate order status and related information in internal systemsEligibility CriteriaMale candidates onlyFreshers and experienced candidates are welcome to applyStrong verbal communication skillsLanguage RequirementsHindiEnglishKannadaWork DetailsWorking Hours: Rostered shifts between 7:00 AM and 2:00 AM (9 hours per shift) Female: day , Male: NightWorking Days: 6 days a weekPreferred SkillsAbility to multitask and handle pressure situationsGood coordination and problem-solving skillsBasic understanding of operations or customer coordination is a plus and proactively address delays or operational CTC: 25K To 35k CTCTotal Open Positions: 6

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Email & Chat Support Executive job

What qualifications and experience are required for this Email & Chat Support Executive position?
Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience and skills like Domestic Calling.
What is the salary and job type for this role?
Ans : The salary for this Email & Chat Support Executive job ranges between ₹20,000-₹30,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Email & Chat Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Roopena Agrahara, Bangalore.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Email & Chat Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Email & Chat Support Executive job?
Ans : As a Email & Chat Support Executive, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Email & Chat Support Executive job is located in Roopena Agrahara, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along with 1-2 years of experience is ideal for this Email & Chat Support Executive job.
Why should you apply for this Email & Chat Support Executive job?
Ans : This Email & Chat Support Executive job offers a salary between ₹20,000-₹30,000 per month. This is a Full Time opportunity and has 10 openings available.