Customer Support Email & Chat Process Executive

20,000 - 25,000 /month

Varunya Hospitality Private Limited

Wagle Estate, Thane

6 - 24 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Non-voice/Chat Process

Job Highlights

Industry Type: Software & IT Services

12th Pass and above

Males Only

6 days working | Rotational Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

Handle inbound and outbound customer calls professionally.
Respond to customer queries via live chat and email.
Resolve customer issues accurately and within defined service levels.
Document customer interactions in the CRM system.
Escalate complex issues to the appropriate team when necessary.
Meet quality, productivity, and customer satisfaction targets.
Follow company policies, processes, and data security guidelines.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support Email & Chat Process Executive job

Who is eligible to apply for this Customer Support Email & Chat Process Executive job at Varunya Hospitality Private Limited?
Ans : Candidates should have a 12th Pass and above qualification and skills like Non-voice/Chat Process for this Customer Support Email & Chat Process Executive job offered by Varunya Hospitality Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹25,000 per month in this Customer Support Email & Chat Process Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Email & Chat Process Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Wagle Estate, Mumbai.
How many vacancies are there for this Customer Support Email & Chat Process Executive job?
Ans : There are 5 vacancies for this Customer Support Email & Chat Process Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 1-2 years of experience are eligible to apply for this Customer Support Email & Chat Process Executive role. Only male candidates are eligible.
What work will you do in this role?
Ans : As a Customer Support Email & Chat Process Executive, you will work on skills like Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Customer Support Email & Chat Process Executive position is Wagle Estate, Mumbai.
Who is the right fit for this Customer Support Email & Chat Process Executive job?
Ans : A candidate having skills like Non-voice/Chat Process with 1-2 years of experience is the right fit for this Customer Support Email & Chat Process Executive job.
What makes this Customer Support Email & Chat Process Executive job a good opportunity?
Ans : This Customer Support Email & Chat Process Executive job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 5 openings.