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Email & Chat Process Executive

salary 18,500 - 38,000 /month*
company-logo
job companyVansh Pharmacy
job location Bhayander (East), Mumbai
incentive₹5,500 incentives included
job experienceFreshers in Customer Support / TeleCaller
12 Openings
Incentives included
full_time Full Time

Job Highlights

qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Day Shift
star
Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits
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Job Description

We are looking for a Email & Chat Process Executive to join our team at Vansh Pharmacy. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to customer care service. The role offers ₹18500 - ₹38000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Email & Chat Process Executive job

  1. What is the eligibility criteria to apply for this Email & Chat Process Executive job?
    Ans: The candidate should be 12th Pass and above and above with Freshers of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹18500 - ₹38000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this Email & Chat Process Executive job?
    Ans: This Email & Chat Process Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Email & Chat Process Executive job?
    Ans: No, there is no fee applicable for applying this Email & Chat Process Executive job and during the employment with the company, i.e., Vansh Pharmacy.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Email & Chat Process Executive role?
    Ans: There is an immediate opening of 12 Email & Chat Process Executive at Vansh Pharmacy
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Email & Chat Process Executive job?
    Ans: This Email & Chat Process Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

5

Benefits

Cab, Meal, Insurance, PF, Medical Benefits

Shift

Day

Salary

₹ 18500 - ₹ 38000

English Proficiency

Yes

Contact Person

Vishwanath
Posted 4 hours ago
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