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Customer Support Email & Chat Process Executive

salary 22,000 - 25,000 /month
company-logo
job companyTeleperformance
job location Hebbal Kempapura, Bangalore
job experience1 - 5 years Experience in Customer Support / TeleCaller
99 Openings
full_time Full Time

Job Highlights

sales
Industry Type: Loan/ Credit Card
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

*Job Role:*

Email Support

*Location:* Hebbal



*Job Description & Responsibilities*

Core Tasks: Manage customer inquiries and issues via email and chat, ensuring accurate resolutions per standard procedures.

Performance: Troubleshoot problems, handle escalations, and meet metrics like AHT, CSAT, and FCR.

*Requirements & Eligibility*

*Education & Experience:*

12th pass/graduate with 6 months to 1 year of relevant email/chat support experience.

*Skills:*

Typing speed of 30–35 WPM (90%+ accuracy), strong English writing skills, and familiarity with ticketing tools. Additional regional language fluency is a plus.

*Work Arrangement:* Work-from-office in Hebbal, Bengaluru.

No cab facility provided.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Support Email & Chat Process Executive job

  1. What are the eligibility criteria for this Customer Support Email & Chat Process Executive job?
    Ans : Candidates should have a 12th Pass and above qualification with 1-5 years of experience for this Customer Support Email & Chat Process Executive job offered by Teleperformance in Hebbal Kempapura, Bangalore.
  2. What salary is offered for this Customer Support Email & Chat Process Executive job?
    Ans : The salary for this Customer Support Email & Chat Process Executive job ranges between ₹22,000-₹25,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Email & Chat Process Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Hebbal Kempapura, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 99 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Email & Chat Process Executive job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Support Email & Chat Process Executive job is located in Hebbal Kempapura, Bangalore.
  8. Why should you apply for this Customer Support Email & Chat Process Executive job?
    Ans : This Customer Support Email & Chat Process Executive job offers a salary between ₹22,000-₹25,000 per month. This is a Full Time opportunity and has 99 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 22000 - ₹ 25000

Contact Person

Atchaya Arumugam

Interview Address

KR Puram, Hebbal Kempapura, Bangalore
Posted 6 hours ago
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