Email & Chat Process Executive

18,000 - 36,000 /month

Talent Stock Solutions Private Limited

Bhiwandi, Mumbai

Freshers in Customer Support / TeleCaller

22 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Banking

All Education levels

All genders

5 days working | Day Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

We are looking for a Email & Chat Process Executive to join our team at Talent Stock Solutions Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹18,000 - ₹36,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Email & Chat Process Executive job

Can freshers or experienced candidates apply for this Email & Chat Process Executive role?
Ans : Candidates who have All Education levels can apply for this Email & Chat Process Executive role.
What salary is offered for this Email & Chat Process Executive job?
Ans : The salary for this Email & Chat Process Executive job ranges between ₹18,000-₹36,000 per month.
What shift and timings does this job follow?
Ans : This Email & Chat Process Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bhiwandi, Mumbai.
How many openings are available for this position?
Ans : There are 22 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Email & Chat Process Executive job is open for both male and female candidates.
What does the role of Email & Chat Process Executive involve?
Ans : As a Email & Chat Process Executive, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Email & Chat Process Executive job is located in Bhiwandi, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along is ideal for this Email & Chat Process Executive job.
Why should you apply for this Email & Chat Process Executive job?
Ans : This Email & Chat Process Executive job offers a salary between ₹18,000-₹36,000 per month. This is a Full Time opportunity and has 22 openings available.