Email & Chat Process Executive

salary 10,000 - 12,000 /month
company-logo
job companyLeom International
job location Sector-73, Mohali
job experience0 - 6 months Experience in Customer Support / TeleCaller
New
10 Openings
full_time Full Time

Skills Required

Computer Knowledge
Query Resolution

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift

Job Description

We are looking for a Email & Chat Process Executive to join our team to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹10000 - ₹12000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Email & Chat Process Executive job

  1. What is the eligibility criteria to apply for this Email & Chat Process Executive job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹10000 - ₹12000 per month that depends on your interview. It's a Full Time job in Mohali.
  3. How many working days are there for this Email & Chat Process Executive job?
    Ans: This Email & Chat Process Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Email & Chat Process Executive job?
    Ans: No, there is no fee applicable for applying this Email & Chat Process Executive job and during the employment with the company, i.e., Leom International.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Email & Chat Process Executive role?
    Ans: There is an immediate opening of 10 Email & Chat Process Executive at Leom International
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Email & Chat Process Executive job?
    Ans: This Email & Chat Process Executive job has Rotational Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Query Resolution, Computer Knowledge

Shift

Rotational

Contract Job

No

Salary

₹ 10000 - ₹ 12000

English Proficiency

Yes

Contact Person

HR Chahat

Interview Address

mohali
Posted 17 hours ago
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