jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Customer Support Email & Chat Process Executive

salary 25,000 - 49,600 /month
company-logo
job companyHirenza Talent Solution
job location Sanpada, Navi Mumbai
job experience0 - 4 years Experience in Customer Support / TeleCaller
50 Openings
full_time फुल टाइम

आवश्यक स्किल्स

Computer Knowledge

जॉब हाइलाइट्स

sales
Industry Type: Real Estate
qualification
All Education levels
gender
All genders
jobShift
09:00 AM - 06:00 PM | 5 days working | Day Shift
star
Job Benefits: Cab, Medical Benefits

जॉब डिस्क्रिप्शन

We are looking for a Email & Chat Process Executive to join our team at Hirenza Talent Solution. The role offers ₹ 18,000 - ₹ 23,500 and involves managing customer calls, delivering outstanding customer service related to Real Estate. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

अन्य डिटेल्स

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Support Email & Chat Process Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Email & Chat Process Executive role?
    Ans : Candidates who have All Education levels with 0-4 years of experience can apply for this Customer Support Email & Chat Process Executive role.
  2. What salary is offered for this Customer Support Email & Chat Process Executive job?
    Ans : The salary for this Customer Support Email & Chat Process Executive job ranges between ₹25,000-₹49,500 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Email & Chat Process Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sanpada, Mumbai.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Email & Chat Process Executive job is open for both male and female candidates.
  7. What does the role of Customer Support Email & Chat Process Executive involve?
    Ans : As a Customer Support Email & Chat Process Executive, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Email & Chat Process Executive job is located in Sanpada, Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge along with 0-4 years of experience is ideal for this Customer Support Email & Chat Process Executive job.
  10. Why should you apply for this Customer Support Email & Chat Process Executive job?
    Ans : This Customer Support Email & Chat Process Executive job offers a salary between ₹25,000-₹49,500 per month. This is a Full Time opportunity and has 50 openings available.
और देखेंdown-arrow

अन्य डिटेल्स

Incentives

No

No. Of Working Days

5

Benefits

Cab, Medical Benefits

Skills Required

Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 25000 - ₹ 49600

संपर्क व्यक्ति

Sankalp

इंटरव्यू ऐड्रेस

Aga Nagar, Aga Nagar, Pune
Posted 11 hours ago
similar jobs

मिलती-जुलती जॉब्स पर अप्लाई करें

₹ 30,000 - 60,000 per month *
Osense Technologies Private Limited
Work from home
स्किल्स: Computer Knowledge, International Calling, Non-voice/Chat Process, Domestic Calling, Query Resolution
इंसेंटिव्स शामिल
15 Openings
₹ 30,000 - 50,000 per month
Mannat Event
Kharghar, Mumbai
स्किल्स: ,, Other INDUSTRY
50 Openings
₹ 24,000 - 36,000 per month
Coppergate Consultants Private Limited
Airoli, Mumbai
स्किल्स: International Calling
नया
99 Openings
आपकी प्रोफाइल से मैच होती जॉब्स पाएं
आपके पास वाली रिलवेंट जॉब्स की लिस्ट में से
register-free-banner
अपनी जॉब अप्लाईज पर अपडेट रहें
send-app-link
चलते-फिरते जॉब्स पर अप्लाई करें और अपनी जॉब एप्लिकेशन अपडेट्स पाएं