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Customer Support Email & Chat Process Executive

salary 19,500 - 26,500 /month
company-logo
job companyHirenza Talent Solution
job location Belapur, Navi Mumbai
job experienceFreshers in Customer Support / TeleCaller
10 Openings
full_time Full Time

Job Highlights

sales
Industry Type: Real Estate
qualification
10th Pass and above
gender
All genders
jobShift
5 days working | Day Shift
star
Job Benefits: Cab, PF
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Job Description

We are looking for a Email & Chat Process Executive to join our team at Hirenza Talent Solution. The role offers ₹ 19,500 - ₹ 26,500 and involves managing customer calls, delivering outstanding customer service related to Real Estate. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Email & Chat Process Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Email & Chat Process Executive role?
    Ans : Candidates who have a 10th Pass and above qualification can apply for this Customer Support Email & Chat Process Executive role.
  2. What salary is offered for this Customer Support Email & Chat Process Executive job?
    Ans : The salary for this Customer Support Email & Chat Process Executive job ranges between ₹19,500-₹26,500 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Email & Chat Process Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Belapur, Mumbai.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Email & Chat Process Executive job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Support Email & Chat Process Executive job is located in Belapur, Mumbai.
  8. Why should you apply for this Customer Support Email & Chat Process Executive job?
    Ans : This Customer Support Email & Chat Process Executive job offers a salary between ₹19,500-₹26,500 per month. This is a Full Time opportunity and has 10 openings available.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

PF, Cab

Shift

Day

Contract Job

No

Salary

₹ 19500 - ₹ 26500

Contact Person

Sankalp

Interview Address

Aga Nagar, Aga Nagar, Pune
Posted 4 hours ago

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Job Hai > Jobs in Navi Mumbai > Customer Support / TeleCaller Jobs in Navi Mumbai > Email & Chat Process Executive