Email & Chat Process Executive

14,500 - 22,400 /month

Green Leafe Infrastructure Limited

Work from home

0 - 6 months Experience in Customer Support / TeleCaller

5 Openings

Work From Home

Full Time

Job Highlights

Industry Type: Health/ Term Insurance

All Education levels

All genders

5 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

We are looking for a Email & Chat Process Executive to join our team at Green Leafe Infrastructure Limited. The role offers ₹14,500 - ₹22,400 and involves managing customer calls, delivering outstanding customer service related to Health/ Term Insurance. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 6 months of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Email & Chat Process Executive job

What is the eligibility criteria to apply for this Email & Chat Process Executive job?
Ans: The candidate should be All Education levels and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹14500 - ₹22000 per month that depends on your interview. It's a Full Time job in Delhi.
How many working days are there for this Email & Chat Process Executive job?
Ans: This Email & Chat Process Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Email & Chat Process Executive job?
Ans: No, there is no fee applicable for applying this Email & Chat Process Executive job and during the employment with the company, i.e., Green Leafe Infrastructure Limited.
Is it a work from home job?
Ans: Yes, it’s a work from home job and can be done online.
How many openings are there for this Email & Chat Process Executive role?
Ans: There is an immediate opening of 5 Email & Chat Process Executive at Green Leafe Infrastructure Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Email & Chat Process Executive job?
Ans: This Email & Chat Process Executive job has Day Shift.

Other Details

Incentives

No. Of Working Days

Benefits

Insurance, PF, Medical Benefits

Shift

Day

Contract Job

Salary

₹ 14500 - ₹ 22400

Contact Person

HR Team

Posted 10+ days ago

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