Email & Chat Process Executive

15,000 - 20,000 /month

Bpo

Belapur, Navi Mumbai

0 - 6+ years Experience in Customer Support / TeleCaller

25 Openings

Full Time

12th Pass and above

All genders

6 days working | Day Shift

ypical Job Description: Email & Chat Support Executive

Key Responsibilities

Customer Support: Handle incoming queries via email and live chat, ensuring prompt and accurate responses.
Non-Voice Communication: Provide support exclusively through written channels, maintaining a professional tone.
Issue Resolution: Troubleshoot customer issues, navigating, and resolving queries related to services or products.
Documentation: Maintain detailed, accurate records of all interactions in the CRM/ticketing system.
Quality Assurance: Meet daily/weekly targets for response time and quality standards.
Indeed +4

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

Can freshers or experienced candidates apply for this Email & Chat Process Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-7 years of experience can apply for this Email & Chat Process Executive role.
What is the salary and job type for this role?
Ans : The salary for this Email & Chat Process Executive job ranges between ₹15,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Email & Chat Process Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Belapur, Mumbai.
How many vacancies are there for this Email & Chat Process Executive job?
Ans : There are 25 vacancies for this Email & Chat Process Executive role.
Is this job open for all genders?
Ans : Yes, this Email & Chat Process Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Email & Chat Process Executive position is Belapur, Mumbai.
What makes this Email & Chat Process Executive job a good opportunity?
Ans : This Email & Chat Process Executive job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 25 openings.