Email And Chat Process Executive

16,000 - 19,000 /month

The Customer Services

Sector 6 HSR Layout, Bangalore

0 - 5 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

Handle customer queries and concerns through chat in a professional and timely manner.
Provide accurate information about products, services, and company policies.
Ensure high levels of customer satisfaction by resolving issues effectively.
Maintain proper chat etiquette, tone, and quality standards at all times.
Understand customer needs and provide appropriate solutions or alternatives.
Document and maintain records of customer interactions and transactions.
Escalate complex or unresolved issues to the concerned team when required.
Meet daily and monthly performance targets, including response time and resolution rate.
Stay updated with company products, services, and process changes.
Collaborate with team members and supervisors to improve overall customer experience.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Email And Chat Process Executive job

What skills and experience do you need for this Email And Chat Process Executive job?
Ans : To apply for this Email And Chat Process Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 0-5 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Email And Chat Process Executive job ranges between ₹16,000-₹19,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Email And Chat Process Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 6 HSR Layout, Bangalore.
How many vacancies are there for this Email And Chat Process Executive job?
Ans : There are 10 vacancies for this Email And Chat Process Executive role.
Is this job open for all genders?
Ans : Yes, this Email And Chat Process Executive job is open for both male and female candidates.
What are the key responsibilities of this Email And Chat Process Executive job?
Ans : As a Email And Chat Process Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Email And Chat Process Executive position is Sector 6 HSR Layout, Bangalore.
Who is the right fit for this Email And Chat Process Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process with 0-5 years of experience is the right fit for this Email And Chat Process Executive job.
What makes this Email And Chat Process Executive job a good opportunity?
Ans : This Email And Chat Process Executive job is a good opportunity as it offers a salary between ₹16,000-₹19,000 per month. This is a Full Time job and has 10 openings.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

Skills Required

Computer Knowledge, Domestic Calling, Non-voice/Chat Process

Shift

Day

Contract Job

Salary

₹ 16000 - ₹ 19000

Contact Person

Mohit

Interview Address

5th Floor, Krimson Square, 31/9, Aayee Matha Temple Rd Muneswara Nagar, Sector 6 HSR Layout, Bengaluru, Karnataka PIN: 560068, Sector 6 HSR Layout, Bangalore

Posted 18 hours ago