Email And Chat Process Executive

15,000 - 20,000 /month

Parasmani Consultancy

Kharghar, Navi Mumbai

0 - 6 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Email And Chat Process Executive to join our team at Parasmani Consultancy to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹ 15,000 - ₹ 20,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Email And Chat Process Executive job

Can freshers or experienced candidates apply for this Email And Chat Process Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Email And Chat Process Executive role.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹20,000 per month in this Email And Chat Process Executive position.
What shift and timings does this job follow?
Ans : This Email And Chat Process Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kharghar, Mumbai.
How many vacancies are there for this Email And Chat Process Executive job?
Ans : There are 5 vacancies for this Email And Chat Process Executive role.
Is this job open for all genders?
Ans : Yes, this Email And Chat Process Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Email And Chat Process Executive position is Kharghar, Mumbai.
What makes this Email And Chat Process Executive job a good opportunity?
Ans : This Email And Chat Process Executive job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 5 openings.