Customer Support Education Counsellor

10,000 - 15,000 /month

Nexus Visa International

Kalavad Road, Rajkot

6 - 12 months Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

Industry Type: Education

Diploma and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Education Counsellor to join our team at Nexus Visa International. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to . The role offers ₹10000 - ₹15000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Diploma and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Education Counsellor job

Who is eligible to apply for this Customer Support Education Counsellor job at Nexus Visa International?
Ans : Candidates should have a Diploma and above qualification for this Customer Support Education Counsellor job offered by Nexus Visa International.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹15,000 per month in this Customer Support Education Counsellor position.
What shift and timings does this job follow?
Ans : This Customer Support Education Counsellor job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kalavad Road, Rajkot.
How many vacancies are there for this Customer Support Education Counsellor job?
Ans : There is 1 vacancy for this Customer Support Education Counsellor role.
Which candidates are eligible to apply?
Ans : Candidates with a Diploma and above qualification and 1-1 years of experience are eligible to apply for this Customer Support Education Counsellor role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Support Education Counsellor position is Kalavad Road, Rajkot.
What makes this Customer Support Education Counsellor job a good opportunity?
Ans : This Customer Support Education Counsellor job is a good opportunity as it offers a salary between ₹10,000-₹15,000 per month. This is a Full Time job and has 1 openings.