jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Customer Support Education Counsellor

salary 15,000 - 18,000 /month
company-logo
job companyAngel Touch Enterprises Privet Limited
job location Chinar Park, Kolkata
job experience1 - 4 years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Domestic Calling
Computer Knowledge

Job Highlights

sales
Industry Type: Hospitality, Travel & Tourism
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
star
Job Benefits: Medical Benefits
Register to check if you’re a match!navigation-arrow

Job Description

We are looking for a Education Counsellor to join our team at null. The role offers ₹ 15,000 - ₹ 18,000 and involves managing customer calls, delivering outstanding customer service related to Hospitality, Travel & Tourism. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Customer Support Education Counsellor job

  1. What are the eligibility criteria for this Customer Support Education Counsellor job?
    Ans : Candidates should have a 12th Pass and above qualification with 1-4 years of experience and skills like Domestic Calling, Computer Knowledge for this Customer Support Education Counsellor job offered by Angel Touch Enterprises Privet Limited in Chinar Park, Kolkata.
  2. What salary is offered for this Customer Support Education Counsellor job?
    Ans : The salary for this Customer Support Education Counsellor job ranges between ₹15,000-₹18,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Education Counsellor job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Chinar Park, Kolkata.
  5. How many vacancies are there for this Customer Support Education Counsellor job?
    Ans : There is 1 vacancy for this Customer Support Education Counsellor role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 12th Pass and above qualification and 1-4 years of experience are eligible to apply for this Customer Support Education Counsellor role. Only female candidates are eligible.
  7. What does the role of Customer Support Education Counsellor involve?
    Ans : As a Customer Support Education Counsellor, your work will involve skills like Domestic Calling, Computer Knowledge. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Education Counsellor position is Chinar Park, Kolkata.
  9. Who is the right fit for this Customer Support Education Counsellor job?
    Ans : A candidate having skills like Domestic Calling, Computer Knowledge with 1-4 years of experience is the right fit for this Customer Support Education Counsellor job.
  10. What makes this Customer Support Education Counsellor job a good opportunity?
    Ans : This Customer Support Education Counsellor job is a good opportunity as it offers a salary between ₹15,000-₹18,000 per month. This is a Full Time job and has 1 openings.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Benefits

Medical Benefits

Skills Required

Domestic Calling, Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 18000

Contact Person

Raju

Interview Address

Nager Bazar, Nager Bazar, Kolkata
Posted 9 days ago

Other Popular Jobs in Kolkata

Other Popular Jobs

Trending Jobs

similar jobs

Apply to similar jobs

Customer Support International Call Center

arrow
₹ 20,000 - 29,000 per month *
Coval Infosystem Private Limited
Dum Dum, Kolkata
Skills: International Calling, Computer Knowledge
Incentives included
20 Openings

Telecaller

arrow
₹ 15,000 - 20,000 per month
Career Hunt Manpower Solution (opc) Private Limited
Chinar Park, Kolkata
Skills: Computer Knowledge, Real Estate INDUSTRY, ,, Query Resolution, Domestic Calling
New
5 Openings

Customer Support International Telesales Executive

arrow
₹ 16,000 - 25,000 per month
Esta Global
Sector V - Salt Lake, Kolkata
1 - 3 years Experience in Customer Support / TeleCaller
New
3 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates
Job Hai > Jobs in Kolkata > Customer Support / TeleCaller Jobs in Kolkata > Education Counsellor