International Call Center

20,000 - 29,000 /month*

Coval Infosystem Private Limited

Dum Dum, Kolkata

₹5,000 incentives included

1 - 2 years Experience in Customer Support / TeleCaller

20 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

International Calling

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Flexible Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a International Call Center to join our team at Coval Infosystem Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 20,000 - ₹ 29,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this International Call Center job

Who is eligible to apply for this International Call Center job at Coval Infosystem Private Limited?
Ans : Candidates should have a 12th Pass and above qualification and skills like Computer Knowledge, International Calling for this International Call Center job offered by Coval Infosystem Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹29,000 per month in this International Call Center position.
What shift and timings does this job follow?
Ans : This International Call Center job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Dum Dum, Kolkata.
How many openings are available for this position?
Ans : There are 20 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International Call Center job is open for both male and female candidates.
What work will you do in this role?
Ans : As a International Call Center, you will work on skills like Computer Knowledge, International Calling.
Where is this job located?
Ans : This International Call Center job is located in Dum Dum, Kolkata.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, International Calling along with 1-2 years of experience is ideal for this International Call Center job.
Why should you apply for this International Call Center job?
Ans : This International Call Center job offers a salary between ₹20,000-₹29,000 per month. This is a Full Time opportunity and has 20 openings available.