Ecommerce Sales Executive

25,000 - 30,000 /month

Smart Job Placement

Parvat Patiya, Surat

3 - 6+ years Experience in Customer Support / TeleCaller

Replies in 24hrs

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: B2C Sales

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Ecommerce Sales Executive to join our team at Smart Job Placement. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹25,000 - ₹30,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 3 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 6+ years Experience.

More about this Ecommerce Sales Executive job

What is the eligibility criteria to apply for this Ecommerce Sales Executive job?
Ans: The candidate should be Graduate and above and above with 3 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹30000 per month that depends on your interview. It's a Full Time job in Surat.
How many working days are there for this Ecommerce Sales Executive job?
Ans: This Ecommerce Sales Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Ecommerce Sales Executive job?
Ans: No, there is no fee applicable for applying this Ecommerce Sales Executive job and during the employment with the company, i.e., Smart Job Placement.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Ecommerce Sales Executive role?
Ans: There is an immediate opening of 1 Ecommerce Sales Executive at Smart Job Placement
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Ecommerce Sales Executive job?
Ans: This Ecommerce Sales Executive job has Day Shift.