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Customer Care Executive

salary 40,000 - 50,000 /month
company-logo
job companyThe Virtual Management
job location Majura Gate, Surat
job experience2 - 6+ years Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Job Highlights

sales
Industry Type: Telecom / ISP
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Night Shift

Job Description

Job Title: Customer Service Representative

Location: Majura Gate Surat  
Age : Upto 35
Fluent English Proficiency Required

Shift: Night Shift

Key Responsibilities

  • Guest Experience Excellence: Handle guest check-ins and check-outs with professionalism and a personal touch.

  • Customer Support: Quickly respond to guest inquiries, resolve concerns, and provide clear, accurate information about services, amenities, and local attractions.

  • Team Collaboration: Work closely with our rental staff to ensure a seamless experience for our guests.

  • Problem Solving: Maintain a calm, empathetic demeanor while addressing guests' needs and providing solutions.

Skills:

  • Fluent communication, email drafting, guest handling

  • Problem solving, guest satisfaction tracking

  • Supports team goals, builds relations

  • Reservation system, billing, Excel reports

  • Departmental process awareness

  • Takes ownership for small tasks

  • Suggests simple solutions

  • Daily task planning

  • Cross-selling & guest engagement

  • Mentors Trainee staff

  • Cost awareness

  • Ensures departmental compliance

  • Improves small processes

  • Adapts to diverse guest

Thank you,

Human Resource

820 063 5061

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Customer Care Executive job

  1. What qualifications and experience are required for this Customer Care Executive position?
    Ans : Candidates should have a 12th Pass and above qualification with 2-7 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Executive job ranges between ₹40,000-₹50,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Night shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Majura Gate, Surat.
  5. How many vacancies are there for this Customer Care Executive job?
    Ans : There are 5 vacancies for this Customer Care Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Care Executive position is Majura Gate, Surat.
  8. What makes this Customer Care Executive job a good opportunity?
    Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹40,000-₹50,000 per month. This is a Full Time job and has 5 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Night

Contract Job

No

Salary

₹ 40000 - ₹ 50000

Contact Person

Shaheen
Posted an hour ago
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