Customer Verification Executive

16,000 - 26,000 /month

Teleperformance

Malad (West), Mumbai

6+ months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Job Highlights

Industry Type: BPO

Graduate and above

All genders

09:00 AM - 06:00 PM | 5 days working | Night Shift

Job Benefits: Cab, PF, Medical Benefits

Job Description

We are looking for a Customer Verification Executive to join our team at TELEPERFORMANCE. The role offers ₹ 16,000 - ₹ 26,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 6months - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Verification Executive job

What are the eligibility criteria for this Customer Verification Executive job?
Ans : Candidates should have a Graduate and above qualification with 1-7 years of experience for this Customer Verification Executive job offered by Teleperformance in Malad (West), Mumbai.
What salary is offered for this Customer Verification Executive job?
Ans : The salary for this Customer Verification Executive job ranges between ₹16,000-₹26,000 per month.
What shift and timings does this job follow?
Ans : This Customer Verification Executive job follows a Night shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Malad (West), Mumbai.
How many vacancies are there for this Customer Verification Executive job?
Ans : There are 25 vacancies for this Customer Verification Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Verification Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Verification Executive position is Malad (West), Mumbai.
What makes this Customer Verification Executive job a good opportunity?
Ans : This Customer Verification Executive job is a good opportunity as it offers a salary between ₹16,000-₹26,000 per month. This is a Full Time job and has 25 openings.