Customer Support Team Leader

The Process Coordinator ensures smooth daily operations across teams by tracking tasks, supporting team members, resolving system-related issues, and ensuring timely escalations. They participate in meetings to align teams with process updates, support PMS compliance, and help identify areas for improvement.

Key Responsibilities:

• Track team tasks and follow up on delays

• Provide support and escalate issues within TAT

• Handle system/process-related queries

• Ensure alignment through meetings and communication

• Analyze processes and suggest improvements

• Generate KPI reports

• Support onboarding and training

Requirements:

• Strong communication, problem-solving, and multitasking skills

• Proficiency in MS Office and G-Suite

Key Skills:

• Proactive, analytical, empathetic, adaptable

• Strong time and process management skills

Preferences:

• Female Candidates

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support Team Leader job

1. What is the eligibility criteria to apply for this Customer Support Team Leader job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Support Team Leader job?
   Ans: This Customer Support Team Leader job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Team Leader job?
   Ans: No, there is no fee applicable for applying this Customer Support Team Leader job and during the employment with the company, i.e., STUDIO 5 INDIA.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Team Leader role?
   Ans: There is an immediate opening of 4 Customer Support Team Leader at STUDIO 5 INDIA
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Team Leader job?
   Ans: This Customer Support Team Leader job has Day Shift.