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Customer Support Team Leader

salary 20,000 - 24,000 /month
company-logo
job companySl Business Solutions Private Limited
job location Vijayanagar, Bangalore
job experience2 - 4 years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: BPO
sales
Languages: Kannada
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Laptop/Desktop

Job Description

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 4 years of experience.

More about this Customer Support Team Leader job

  1. What are the eligibility criteria for this Customer Support Team Leader job?
    Ans : Candidates should have a Graduate and above qualification with 2-4 years of experience and skills like Computer Knowledge for this Customer Support Team Leader job offered by Sl Business Solutions Private Limited in Vijayanagar, Bangalore.
  2. What salary is offered for this Customer Support Team Leader job?
    Ans : The salary for this Customer Support Team Leader job ranges between ₹20,000-₹24,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Team Leader job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Vijayanagar, Bangalore.
  5. How many vacancies are there for this Customer Support Team Leader job?
    Ans : There is 1 vacancy for this Customer Support Team Leader role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Team Leader job is open for both male and female candidates.
  7. What does the role of Customer Support Team Leader involve?
    Ans : As a Customer Support Team Leader, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Team Leader position is Vijayanagar, Bangalore.
  9. Who is the right fit for this Customer Support Team Leader job?
    Ans : A candidate having skills like Computer Knowledge with 2-4 years of experience is the right fit for this Customer Support Team Leader job.
  10. What makes this Customer Support Team Leader job a good opportunity?
    Ans : This Customer Support Team Leader job is a good opportunity as it offers a salary between ₹20,000-₹24,000 per month. This is a Full Time job and has 1 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 24000

Regional Languages

Kannada

English Proficiency

Yes

Contact Person

Team HR

Interview Address

Vijayanagar, Bangalore, Vijayanagar, Bangalore
Posted 10+ days ago
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