Customer Support Team Leader

18,000 - 21,000 /month

Ozone Hr Solutions Private Limited

Sector 32 Gurgaon, Gurgaon

6 - 36 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Day Shift

Job Description

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Support Team Leader job

Who is eligible to apply for this Customer Support Team Leader job at Ozone Hr Solutions Private Limited?
Ans : Candidates should have a Graduate and above qualification and skills like Computer Knowledge, Domestic Calling for this Customer Support Team Leader job offered by Ozone Hr Solutions Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹21,000 per month in this Customer Support Team Leader position.
What shift and timings does this job follow?
Ans : This Customer Support Team Leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 32 Gurgaon, Gurgaon.
How many vacancies are there for this Customer Support Team Leader job?
Ans : There are 5 vacancies for this Customer Support Team Leader role.
Is this job open for all genders?
Ans : Yes, this Customer Support Team Leader job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Team Leader, you will work on skills like Computer Knowledge, Domestic Calling.
What is the job location for this position?
Ans : The job location for this Customer Support Team Leader position is Sector 32 Gurgaon, Gurgaon.
Who is the right fit for this Customer Support Team Leader job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 1-3 years of experience is the right fit for this Customer Support Team Leader job.
What makes this Customer Support Team Leader job a good opportunity?
Ans : This Customer Support Team Leader job is a good opportunity as it offers a salary between ₹18,000-₹21,000 per month. This is a Full Time job and has 5 openings.